A clear path from first call to services
Our centralized Empower ABA intake team helps families understand service availability, clinical next steps and financial pathways.
Tell us what you are looking for
Complete the consultation form or call [PHONE]. Share your location, service preferences and basic insurance information.
Benefits and pathway review
We review the available payer or private-pay pathway, including out-of-network benefits and secondary coverage when applicable.
Clinical consultation
A clinician discusses needs, priorities and whether an ABA assessment is appropriate.
Assessment, authorization and staffing
Timelines vary by clinical needs, documentation, payer requirements and staff availability.
Insurance and payment
Shine ABA’s primary pathways may include out-of-network benefits, private payment and secondary coverage when applicable. Exact availability and family responsibility must be confirmed individually.
Do not rely on general benefit information as a guarantee of payment. The intake team will review available information and explain next steps.
Prepare for your first call
- Insurance card images
- Child’s diagnosis and evaluation documents
- Current school or therapy information
- Preferred service setting and schedule
- Questions about goals and family priorities